Welcome to Luxor Kirindi Ella. Your privacy is important to us, and we are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We may collect the following types of personal information:
- Name, contact number, email address, and postal address.
- Payment details for processing reservations.
- Identification documents for check-in purposes.
- Preferences and special requests related to your stay.
- IP address, browser type, and device information when you access our website.
2. How We Use Your Information
We use the collected data for the following purposes:
- To process and manage reservations and payments.
- To communicate booking confirmations and updates.
- To improve our services and personalize guest experiences.
- To comply with legal obligations and ensure security.
- To send promotional offers, if you have opted in.
3. Data Protection & Security
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online transmission can be guaranteed as completely secure.
4. Sharing of Information
We do not sell or rent personal data. However, we may share it with:
- Third-party payment processors for secure transactions.
- Legal authorities if required by law.
- Service providers who assist in hotel operations, such as booking platforms and IT support.
5. Cookies & Tracking Technologies
Our website may use cookies to enhance user experience and gather analytics. You can modify your browser settings to decline cookies if preferred.
6. Your Rights
You have the right to:
- Access, update, or request deletion of your personal data.
- Withdraw consent for marketing communications.
- Request details on how your information is processed.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our services constitutes acceptance of the updated policy.
8. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at;
> Email: luxorkirindiella@gmail.com
> Telephone No.: 076 898 7847 / 057 222 5225
Thank you for choosing Luxor Kirindi Ella. We look forward to welcoming you!